Terms of Service

1. About Salam for Humanity

Salam for Humanity (“SFH,” “we,” “us,” or “the Organization”) is an independent humanitarian and development organization committed to delivering life-saving assistance and sustainable support to vulnerable communities worldwide.

We are committed to safeguarding the privacy, dignity, and personal data of our donors, beneficiaries, partners, staff, volunteers, contractors, and website users. This Privacy Policy explains how we collect, process, store, disclose, and protect personal data in accordance with internationally recognized data protection standards, including principles reflected in the General Data Protection Regulation (GDPR) and other applicable laws.

2. Scope of this Policy

This Privacy Policy applies to:

  • Visitors to our website (www.kkb4u.org)
  • Donors and supporters
  • Beneficiaries of our humanitarian programs
  • Volunteers and staff
  • Partners and contractors
  • Individuals who communicate with us via email, phone, social media, or messaging platforms

3. Definitions

  • Personal Data: Any information relating to an identified or identifiable individual.
  • Processing: Any operation performed on personal data (collection, storage, use, sharing, deletion).
  • Data Subject: The individual whose personal data is processed.
  • Controller: The entity determining how and why personal data is processed (Salam for Humanity).

4. Principles Governing Data Processing

We adhere to the following core principles:

  • Lawfulness, fairness, and transparency
  • Purpose limitation
  • Data minimization
  • Accuracy
  • Storage limitation
  • Integrity and confidentiality
  • Accountability

5. Categories of Personal Data Collected

5.1 Donors and Supporters

We may collect:

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Donation history and transaction details
  • Payment confirmation details (processed securely via third-party payment providers)
  • Tax-related information (where applicable)
  • Communication preferences

We do not store full credit card details on our servers.

5.2 Beneficiaries

Where necessary for program delivery, we may collect:

  • Name
  • Family composition details
  • Identification documentation (where required for aid distribution)
  • Contact information
  • Socio-economic information
  • Medical or vulnerability-related information (only when necessary for humanitarian assistance)

Sensitive data is handled with heightened security and confidentiality.

5.3 Volunteers, Staff, and Contractors

We may collect:

  • Identification documents
  • CV and employment history
  • Background checks (where required)
  • Emergency contact details
  • Banking details (for salary or reimbursements)

5.4 Website Visitors

We automatically collect:

  • IP address
  • Browser and device information
  • Website usage analytics
  • Referral source
  • Cookies and tracking technologies

6. Legal Basis for Processing

We process personal data based on:

  • Consent
  • Contractual necessity (e.g., processing donations)
  • Legal obligations
  • Legitimate interest in conducting humanitarian operations
  • Vital interests (in emergency humanitarian contexts)

7. How We Use Personal Data

We may use personal data to:

  • Process donations and issue receipts
  • Administer and deliver humanitarian programs
  • Conduct monitoring and evaluation
  • Communicate updates, reports, and campaigns
  • Respond to inquiries
  • Maintain donor and supporter relationships
  • Ensure safeguarding and fraud prevention
  • Comply with regulatory and financial reporting obligations
  • Improve website performance and user experience

We do not sell, trade, or rent personal information.

8. International Data Transfers

As a humanitarian organization operating internationally, personal data may be transferred across borders. When transferring data internationally, we implement appropriate safeguards to ensure data protection standards equivalent to applicable laws.

9. Data Sharing and Disclosure

We may share data with:

  • Payment processors (secure third-party providers)
  • IT and hosting service providers
  • Auditors and legal advisors
  • Government or regulatory authorities when legally required
  • Implementing partners (where necessary for aid delivery)

All third parties are contractually required to maintain confidentiality and data protection standards.

10. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal and financial obligations, maintain transparency and accountability, and resolve disputes and enforce agreements. Retention periods vary depending on the nature of the data and applicable laws.

11. Data Security Measures

Salam for Humanity implements appropriate technical and organizational measures including:

  • Secure servers and encrypted connections (SSL)
  • Access control and authentication systems
  • Data minimization practices
  • Staff confidentiality agreements
  • Regular system monitoring
  • Secure cloud infrastructure

Despite these measures, no system can guarantee absolute security.

12. Cookies and Tracking Technologies

Our website uses cookies to:

  • Ensure proper functionality
  • Analyze traffic and performance
  • Improve user experience

Users may adjust browser settings to refuse cookies, although certain features may not function properly.

13. Communications and Marketing

We may send communications regarding:

  • Humanitarian updates
  • Emergency appeals
  • Campaigns and fundraising initiatives

You may opt out of marketing communications at any time by clicking “unsubscribe” or contacting us directly.

14. Social Media and Messaging Platforms

If you interact with us via platforms such as WhatsApp, Facebook, Instagram, or other social media, your data may also be subject to those platforms’ privacy policies.

15. Children’s Data Protection

We are committed to protecting children’s privacy. We do not knowingly collect personal data from children without appropriate guardian consent where required by law. In humanitarian contexts, children’s data is processed solely for protection and assistance purposes.

16. Data Subject Rights

Subject to applicable law, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion (“right to be forgotten”)
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Request data portability
  • Lodge a complaint with a supervisory authority

Requests may be submitted via the contact information below.

17. Complaints and Inquiries

For privacy-related questions, complaints, or requests:

Salam for Humanity
Email: info@salam4humanity.org
Website: www.kkb4u.org

We will respond within a reasonable timeframe in accordance with applicable laws.

18. Policy Updates

We reserve the right to update this Privacy Policy periodically. Updated versions will be published on our website with a revised effective date.

19. Acceptance of Terms

By accessing our website or engaging with Salam for Humanity, you acknowledge that you have read and understood this Privacy Policy.